...
6. Relationship Maintenance (Data Quality and base level communications)
About one year after receiving her new car, Sally and her husband move to Redding, a nearby town with a different dealer. Using her personal datastore, she informs her online vendors of her pending move, including the old auto dealer and Chryota, the manufacturer, as well as the Drivers & Vehicle Licensing Agency (DVLA), which gets an email from the personal datastore. On her dashboard, she can check to see which suppliers have confirmed receipt of the new information. Unfortunately, the DVLA doesn't respond. As a value-added service, her personal datastore provider offers an auto-generated PDF that Sally can print, sign, & mail to DVLA with the requisite information. At about the schedule time, Sally and her husband actually move and she checks in with the dashboard to both confirm the transition and to verify which vendors have her new information. Those vendors who are fully integrated with the personal datastore have electronically confirmed the new address. A few of the government agencies have requested a validated change of address, so Sally directs her personal datastore provider to provide the appropriate agencies with the Verified Change of Address (Identity and Data Assurance Level 2 - UK ... matches US level 3) see NIST 800-63 for related identity assurance standards.
7. Relationship Development
In response to her change of address, Chryota also notifies Sally, via her dashboard, that there is a new local dealer who might be more convenient. Sally does some quick research on the "new" dealer, who has a good trust rating and good comments from users. Sally accepts Chryota's recommendation and provisions the new dealer for access to her car's service and data record. Upon provisioning, Sally receives a welcome message from the new dealer with a brief outline of additional services now available (they weren't offered by her old dealer).
...