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Customer Engagement Model: exploring efficiency in re-engagement, matching customer Sally to her new car choice. Joe talked about moving the model to an MRD (Market Requirements Document).
5. Action Item Review
- Iain will connect with Brett re funding path - Brett speaking with potential candidate Asa Hardcastle. Joni Brennan will set up a meeting with Asa, Joe & Iain.
- Joe will send request for comments on charter - still to be done.
- Joe to update Lexicon - still to be done. Iain will make updates.
- Iain to send lit report to the list for review. Everyone to review 4 sections in a 2-hour review session.
- Trent will research IPR status of Mark's report with Kantara, also procedure to push to Working Gp Report, ultimately Kantara report
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