Information Sharing GROUP Teleconference

Date and Time

• Date: Tuesday, 7 February 2012
• Time: noon PST | 3pm EST | 8pm UK
• Please join my meeting via GoToMeeting
• Join the conference call
  • Skype: +99051000000481
  • US Dial-In: +1-805-309-2350
  • UK Dial-In: +44-20-3137-5285
  • Room Code: 178-2540
  • GoToMeeting ID: 844-771-298

Attendees

• Joe Andrieu
• Judi Clark

Apologies

• Iain Henderson

Agenda

1. Attendance
2. Approval of Prior Minutes & Other Motions
3. Prior Action Item Review
4. Old Business
5. New Business
6. Kickstarter Project
7. C/S Engagement Model Tools paper
8. Action Item Review

Minutes

1. Attendance

We noted that 2 people were voting members and the group did not meet quorum.

2. Motions

No motions offered.

3. Prior Action Item Review

• Joe: create kickstarter assets: headshot - done
• Joe: send infobox file to Judi - done
• Joe: remind Iain to send a headshot - done

• Judi & Joe: continue conversation on engagement model - pending

• Judi: check with Rob about his engagement model, talking with Joe - sent email, need to follow-up
• Judi: check with my group about VRM+CRM plans, how to attract CRM-sided participants - pending
• Judi: Headshot, Handshake photos (with new infobox) - to do
• Judi: Create new kickstarter video draft upon receiving Iain's headshot - to do

• Iain: give Joe feedback on Engagement Model Guide - to do
• Iain: create kickstarter assets: headshot - done

• Rob: review current engagement model against Joe's draft, schedule call with Joe - Judi will follow up with Rob

4. Old Business

Kickstarter and VRM+CRM in progress.

Customer Commons moving (slowly) forward. Expedited filing will have us ready by SXSW.

5. New Business

Joe wants to include ISWG in a proposal for NSTIC grants. What's the right role for ISWG to play? Also PDEC? Kantara? (What else is Kantara proposing?)

6. Kickstarter Project

Joe is working on layout for 3 headshots, Judi will re-create new draft video as soon as her time permits.

7. C/S Engagement Model Tools

All projects waiting for feedback.

8. Action Items Review

• Judi & Joe: continue conversation on engagement model - scheduled 13 Feb 9am.

• Judi: follow up with Rob about his engagement model, talking with Joe
• Judi: Headshot, Handshake photos (with new infobox)
• Judi: send 3 headshots to Joe for layout with dimensions
• Judi: check with my group about VRM+CRM plans, how to attract CRM-sided participants - on hold this week

• Iain: give Joe feedback on Engagement Model Guide

Next Meeting

TUESDAY 14 February 2012 - 90 minutes
Time: noon PST | 3pm EST | 8pm UK

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