Information Sharing GROUP Teleconference

Date and Time

• Date: Tuesday, 14 February 2012
• Time: noon PST | 3pm EST | 8pm UK
• Please join my meeting via GoToMeeting
• Join the conference call
  • Skype: +99051000000481
  • US Dial-In: +1-805-309-2350
  • UK Dial-In: +44-20-3137-5285
  • Room Code: 178-2540
  • GoToMeeting ID: 844-771-298

Attendees

• Joe Andrieu
• Judi Clark

Apologies

• Iain Henderson

Agenda

1. Attendance
2. Approval of Prior Minutes & Other Motions
3. Prior Action Item Review
4. Old Business
5. New Business
6. Kickstarter Project
7. C/S Engagement Model Tools paper
8. Action Item Review

Minutes

1. Attendance

We noted that 2 people were voting members and the group met quorum.

2. Motions

1. Motion to ratify minutes from January 31 and February 7 held until next meeting.

3. Prior Action Item Review

• Judi & Joe: continue conversation on engagement model - 13 Feb 9am call done. Next call scheduled for 20 Feb 9am.

• Judi: follow up with Rob about his engagement model, talking with Joe - done
• Judi: Headshot - done, Handshake photos (with new infobox) - pending
• Judi: send 3 headshots to Joe for layout with dimensions - done

• Iain: give Joe feedback on Engagement Model Guide - in process

• Rob: review current engagement model against Joe's draft, schedule call with Joe - pending

4. Old Business

VRM+CRM: calls in progress.

Customer Commons: org is incorporated, hired counsel, moving forward with non-profit filing, moving forward toward Apr 15 launch (because everybody loves tax day!).

5. New Business

Happy Valentine's Day!

NSTIC proposal: Joe wants to include ISWG in a proposal for NSTIC grants. What's the right role for ISWG to play? Also PDEC? Kantara? (What else is Kantara proposing?)

6. Kickstarter Project

Photo collage sent but needs touching up, script re-written.

7. C/S Engagement Model Tools

Iain is adding to the introduction, Joe and Judi continue working on interpretation of steps.

8. Action Items Review

• Judi & Joe: continue conversation on engagement model - scheduled 20 Feb 9am.

• Judi: Handshake photos (with new infobox)
• Judi: check with my group about VRM+CRM plans, how to attract CRM-sided participants

• Joe: draft new script for kickstarter

• Iain: give Joe feedback on Engagement Model Guide

• Rob: schedule call with Joe

Next Meeting

TUESDAY 21 February 2012 - 90 minutes
Time: noon PST | 3pm EST | 8pm UK