Information Sharing GROUP Teleconference

Date and Time

Date: Tuesday, 14 February 2012
Time: noon PST | 3pm EST | 8pm UK
Please join my meeting via GoToMeeting
Join the conference call
- Skype: +99051000000481
- US Dial-In: +1-805-309-2350
- UK Dial-In: +44-20-3137-5285
- Room Code: 178-2540
- GoToMeeting ID: 844-771-298

Attendees

Joe Andrieu
Judi Clark

Apologies

Iain Henderson

Agenda

Attendance
Approval of Prior Minutes & Other Motions
Prior Action Item Review
Old Business
New Business
Kickstarter Project
C/S Engagement Model Tools paper
Action Item Review

Minutes

1. Attendance

We noted that 2 people were voting members and the group met quorum.

2. Motions

Motion to ratify minutes from January 31 and February 7 held until next meeting.

3. Prior Action Item Review

Judi & Joe: continue conversation on engagement model - 13 Feb 9am call done. Next call scheduled for 20 Feb 9am.

Judi: follow up with Rob about his engagement model, talking with Joe - done
Judi: Headshot - done, Handshake photos (with new infobox) - pending
Judi: send 3 headshots to Joe for layout with dimensions - done

Iain: give Joe feedback on Engagement Model Guide - in process

Rob: review current engagement model against Joe's draft, schedule call with Joe - pending

4. Old Business

VRM+CRM: calls in progress.

Customer Commons: org is incorporated, hired counsel, moving forward with non-profit filing, moving forward toward Apr 15 launch (because everybody loves tax day!).

5. New Business

Happy Valentine's Day!

NSTIC proposal: Joe wants to include ISWG in a proposal for NSTIC grants. What's the right role for ISWG to play? Also PDEC? Kantara? (What else is Kantara proposing?)

6. Kickstarter Project

Photo collage sent but needs touching up, script re-written.

7. C/S Engagement Model Tools

Iain is adding to the introduction, Joe and Judi continue working on interpretation of steps.

8. Action Items Review

Judi & Joe: continue conversation on engagement model - scheduled 20 Feb 9am.

Judi: Handshake photos (with new infobox)
Judi: check with my group about VRM+CRM plans, how to attract CRM-sided participants

Joe: draft new script for kickstarter

Iain: give Joe feedback on Engagement Model Guide

Rob: schedule call with Joe

Next Meeting

TUESDAY 21 February 2012 - 90 minutes
Time: noon PST | 3pm EST | 8pm UK

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