Information Sharing GROUP Teleconference
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Date and Time
- Date: Tuesday, 8 November 2011
- Time: 10am HST | noon PST | 3pm EST | 8pm UK
- Please join my meeting via GoToMeeting
- Join the conference call:
- Skype: +9900827042954214
- US Dial-In: +1-201-793-9022
- UK Dial-In: +44 (0) 8454018081
- Room Code: 2954214
- GoToMeeting ID: 844-771-298
Attendees
- Joe Andrieu
- Rob Kost
- Iain Henderson (late)
Apologies
- Judi Clark
Agenda
- Attendance
- Approval of Prior Minutes & Other Motions
- Prior Action Item Review
- New Business
- Kickstarter Project
- Action Item Review
Minutes
1. Attendance
We noted that two people at the start of the call were 2 voting members and the group did not meet quorum. Iain showed up 15mins late (he had notified the chair prior), making it three voting members and quorum for the remainder of the call.
2. Motions
- no motions
3. Prior Action Item Review
- Joe: blog post: info sharing as enablement = civic engagement
- Joe: review Car Rental draft, send feedback to Rob DONE
- Joe: draft script for Kickstarter PARTIALLY DONE
- Judi: follow up with Joni about contract - done, sent email to Iain for follow-up with Lucy
4. New Business
Quarterly reports
5. Car Rental Engagement Model
Rob: Maybe VRM doesn't work so well with commodity products when there are only so many differentiators. Car rental companies tend to be canonical. For reasons of efficiency and scale, companies have adopted a common, and limited set of parameters for offering products.
...
How would we do that in the context of Google? Google is very use-driven. You tell it what you want, it tries to get it. But the opportunity is for an open, generic way for the system to ask clarifying questions back to the user. "I want a car" Might generate the response: "Will you be bringing your children". In other words, not just keywords, but a conversation.
6. C/S Engagement Model
Joe will draft from outline created at IIW. Friday meeting, Iain & Joe.
7. Kickstarter Project
Joe will finish draft. Must get headshot videos this week from all three stars.
8. Action Items Review
- Joe: Final draft script for Kickstarter
- Joe: Quarterly Report
- Joe: First draft of the Engagement Tools
...
- Rob: Next round of Car Rental Engagement Model (with Open Travel Alliance's synthetic categories)
Next Meeting
TUESDAY 15 November 2011 - 90 minutes
Time: 9am HST | noon PST | 3pm EST | 9pm UK
Skype: +9900827042954214
US Dial-In: +1-201-793-9022
UK Dial-In: +44 (0) 8454018081
Room Code: 2954214
...