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Attendees

  • Joe Andrieu
  • Judi Clark
  • Rob?

Apologies

  • Iain Henderson

Apologies

Agenda

  1. Attendance
  2. Approval of Prior Minutes & Other Motions
  3. Prior Action Item Review
  4. Old Business
  5. New Business
  6. Kickstarter Project
  7. C/S Engagement Model Tools paper
  8. Action Item Review

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  1. Motion to ratify minutes from January 31 and February 7 was unanimously passedheld until next meeting.
3. Prior Action Item Review
  • Judi & Joe: continue conversation on engagement model - scheduled 13 Feb 9am call done.
  • Judi: follow up with Rob about his engagement model, talking with Joe - done
  • Judi: Headshot, Handshake photos (with new infobox) - pending
  • Judi: send 3 headshots to Joe for layout with dimensions - done
  • Iain: give Joe feedback on Engagement Model Guide - pending
  • Rob: review current engagement model against Joe's draft, schedule call with Joe - pending
4. Old Business

Kickstarter and VRM+CRM in progress.

Customer Commons: NSTIC proposal to be discussed.

5. New Business

Happy valentine's day!

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7. C/S Engagement Model Tools

x

8. Action Items Review
  • Judi & Joe: continue conversation on engagement model - scheduled 13 Feb 9am.
  • Judi: Handshake photos (with new infobox)
  • Judi: check with my group about VRM+CRM plans, how to attract CRM-sided participants
  • Joe or Iain:Iain: give Joe feedback on Engagement Model Guide
  • Rob: review current engagement model against Joe's draft, schedule call with Joe

Next Meeting

TUESDAY 21 February 2012 - 90 minutes
Time: noon PST | 3pm EST | 8pm UK

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