Information Sharing GROUP Teleconference
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Date and Time
- Date: 20 Dec 2010
- Time: 7am HST | 9 PST | 12 EST | 5pm UK
- Please join my meeting via GoToMeeting
- Join the conference call:
- Skype: +9900827042954214
- US Dial-In: +1-201-793-9022
- UK Dial-In: +44 (0) 8454018081
- Room Code: 2954214
- GoToMeeting ID: 844-771-298
Attendees
- Joe Andrieu
- Iain Henderson
- Eve Maler
- Judi Clark
- Mark Lizar
Apologies
- none
Agenda
- Attendance
- Approval of Prior Minutes
- Prior Action Item Review
- New Business
- Standard Information Sharing Agreements
- Action Item Review
Minutes
1. Attendance
We noted that XX 5 people on the call were voting members and that the group met quorum on this call.
2. Motions
- ZZ Judi moved, unanimous consent to ratify last week's minutes.
- Discussion & approval for Robert's Rules of Order as applied to smaller groups (no second needed for motions approved unanimously).
3. Prior Action Item Review
- Joe: add prior minutes to agenda (email)
- Joe: move child Notes page - requested help from Staff. (Move seems to be broken.)
- Joe: will start draft for Quarterly Report on wiki (Q3 2010Q4) on wiki
- Iain: follow up with Joni re: matched funding requirements for Information Sharing Report funding from 2010 - will ping Joni againJoni responded, ready to move forward with project plan & timeline. Phase 1) Group needs to decide what types of agreements are valid, then phase 2) lawyers review, phase 3) back to group for review, phase 4) designers for iconography, phase 5) back to group for review.
- Iain: set up a call this week with Joe and Bill. - will follow up in new year.
- Iain: UMA-style user story for Sally
- Mydex: to join OIX follow-up to applications - membership approved
3. New Business
- Project plan discussion (see below)
5. Information Sharing Agreements
Resources: Page on wiki Determining How Best to Describe the Content and Data Use Options... (http://kantarainitiative.org/confluence/display/infosharing/Determining+how+best+to+describe+the+content+*+data+use+options+being+made+available+via+the+agreements), Engagement Model (TIFF), Car buying engagement scenario, optionally: Personal RFP engagement scenario
Project plan discussion: Deliverables (11/22/10 notes): 1) standard types of contracts, 2) mechanics of how agreements are signed, exchanged, and how compliance is measured, 3) technology & iconography. Includes a data minimization principle. Concern: Need enough clarity up front before starting.
Phases (from perspective of real world, not necessarily tied to web):
- Search - just having a look. What is the nature of an inquiry? In CRM, an inquiry has 8 phases. Search has three flavors of browsing, essentially 1) anonymous browsing, or 2) non-anonymous browsing; might be accessible from PDS. (not a matter of forensics-level anonymity, what's important is having a pseudonym.) or 3) pseudonymous browsing. Various levels of anonymity based on memberships or credentials that may be in PDS. Possibly 4) dissident anonymous (using Tor). Non-anonymous browsing is already a point where tracking is engaged.
- Find/engage - here's what I want, not who I am. May need sub-steps (to match CRM world). Again depends on nature of "inquiry" - e.g., whether questions are part of negotiating (is item on sale), availability. Now tracking the conversation.
- Negotiate - proof of my intent, terms of the deal (price, timing, financing, qualifying).
- Transact - payment
- Welcome - VRM-CRM relationship
- Product delivery/service config - what you need to complete the deal
- Relationship maintenance - keeping in touch
- Relationship development - taking relationship further
- Manage problems - something is wrong
- Manage exits - need to break up
- Re-engagement - give it another try
On the essence of being anonymous, what you're bringing with you, how do we bring in aspects of PDS? (Mark has things he'd like to contribute at some point.)
6. Action Items Review
- Judi will update last week's minutes - done
- Joe: add prior minutes to email agenda
- Joe: will start draft for Quarterly Report (Q4) on wiki
- Joe: map out a work breakdown structure, with time for closure on first phase.
- Group: come up with an action plan for Standard Agreements
- Iain: set up a call in January with Joe and Bill.
- Iain: UMA-style user story for Sally
Next Regular Meeting
NO meeting expected on Dec. 27, 2010 and Jan. 3, 2011. Happy holidays!
3 10 January 2011
7am Hawaii, 9am Pacific, Midday Eastern, 5pm UK
Skype: +9900827042954214
US Dial-In: +1-201-793-9022
UK Dial-In: +44 (0) 8454018081
Room Code: 2954214
...