Weekly Meeting 2010 12 20 Minutes Ratified
Information Sharing GROUP Teleconference
Date and Time
Date: 20 Dec 2010
Time: 7am HST | 9 PST | 12 EST | 5pm UK
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Join the conference call:
Skype: +9900827042954214
US Dial-In: +1-201-793-9022
UK Dial-In: +44 (0) 8454018081
Room Code: 2954214
GoToMeeting ID: 844-771-298
Attendees
Joe Andrieu
Iain Henderson
Eve Maler
Judi Clark
Mark Lizar
Apologies
none
Agenda
Attendance
Approval of Prior Minutes
Prior Action Item Review
New Business
Standard Information Sharing Agreements
Action Item Review
Minutes
1. Attendance
We noted that 5 people on the call were voting members and that the group met quorum on this call.
2. Motions
Judi moved, unanimous consent to ratify last week's minutes.
Discussion & approval for Robert's Rules of Order as applied to smaller groups (no second needed for motions approved unanimously).
3. Prior Action Item Review
Joe: add prior minutes to agenda (email)
Joe: move child Notes page - requested help from Staff. (Move seems to be broken.)
Joe: will start draft for Quarterly Report (Q4) on wiki
Iain: follow up with Joni re: matched funding requirements for Information Sharing Report funding from 2010 - Joni responded, ready to move forward with project plan & timeline. Phase 1) Group needs to decide what types of agreements are valid, then phase 2) lawyers review, phase 3) back to group for review, phase 4) designers for iconography, phase 5) back to group for review.
Iain: set up a call this week with Joe and Bill. - will follow up in new year.
Iain: UMA-style user story for Sally
Mydex: to join OIX follow-up to applications - membership approved
3. New Business
Project plan discussion (see below)
5. Information Sharing Agreements
Resources: Page on wiki Determining How Best to Describe the Content and Data Use Options... (http://kantarainitiative.org/confluence/display/infosharing/Determining+how+best+to+describe+the+content+*+data+use+options+being+made+available+via+the+agreements), Engagement Model (TIFF), Car buying engagement scenario, optionally: Personal RFP engagement scenario
Project plan discussion: Deliverables (11/22/10 notes): 1) standard types of contracts, 2) mechanics of how agreements are signed, exchanged, and how compliance is measured, 3) technology & iconography. Includes a data minimization principle. Concern: Need enough clarity up front before starting.
Phases (from perspective of real world, not necessarily tied to web):
Search - just having a look. What is the nature of an inquiry? In CRM, an inquiry has 8 phases. Search has three flavors of browsing, essentially 1) anonymous browsing, or 2) non-anonymous browsing; might be accessible from PDS. (not a matter of forensics-level anonymity, what's important is having a pseudonym.) or 3) pseudonymous browsing. Various levels of anonymity based on memberships or credentials that may be in PDS. Possibly 4) dissident anonymous (using Tor). Non-anonymous browsing is already a point where tracking is engaged.
Find/engage - here's what I want, not who I am. May need sub-steps (to match CRM world). Again depends on nature of "inquiry" - e.g., whether questions are part of negotiating (is item on sale), availability. Now tracking the conversation.
Negotiate - proof of my intent, terms of the deal (price, timing, financing, qualifying).
Transact - payment
Welcome - VRM-CRM relationship
Product delivery/service config - what you need to complete the deal
Relationship maintenance - keeping in touch
Relationship development - taking relationship further
Manage problems - something is wrong
Manage exits - need to break up
Re-engagement - give it another try
On the essence of being anonymous, what you're bringing with you, how do we bring in aspects of PDS? (Mark has things he'd like to contribute at some point.)
6. Action Items Review
Judi will update last week's minutes - done
Joe: add prior minutes to email agenda
Joe: will start draft for Quarterly Report (Q4) on wiki
Joe: map out a work breakdown structure, with time for closure on first phase.
Group: come up with an action plan for Standard Agreements
Iain: set up a call in January with Joe and Bill.
Iain: UMA-style user story for Sally
Next Regular Meeting
NO meeting expected on Dec. 27, 2010 and Jan. 3, 2011. Happy holidays!
10 January 2011
7am Hawaii, 9am Pacific, Midday Eastern, 5pm UK
Skype: +9900827042954214
US Dial-In: +1-201-793-9022
UK Dial-In: +44 (0) 8454018081
Room Code: 2954214
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