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Date

2020-04-16

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  • Celine Takatsuno

Regrets: 

Discussion Items

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Item

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Notes

 10 mins
  • Roll call
  • Agenda bashing


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4/24:

 min

Intentcasting Background and Review

What i’d like to cover in our call is ‘Updating the definition of Intentcasting' from that used in 'The Intention Economy. See below.

'In technical terms, your personal RFP is an event that triggers rules that are written in KRL and executed by a rules engine that’s under your control, in this case, at your fourth party (though it could be anywhere). The rules are ones you or your fourth party write. They say what kinds of information can be released, to whom, and under what conditions. They also say what other information might be brought in to help move things along, such as banking and credit information, general or specific locations, time frames, and other data that can be released securely, at the right time, on a need-to-know basis, and auditable later.

All the retailers in your current area are also on the Live Web and ready to receive notice of intents to buy (what used to be called “leads”) from potential customers. Your fourth party sends out your RFP to qualified sellers, and in a few minutes, you have serious responses from stores with strollers to offer. After a couple of conversations with stores that have the most attractive offers, you decide that a place about two miles from the airport has the stroller you want. You tell them you’ll pick it up after you get your rental car. The store’s systems and yours both record the same intention in their respective databases. The same shows up in your smartphone’s calendar, along with directions to the store on your phone’s map.'

It might help to remind of this draft intentcasting schema built for VRM Day Demo in Oct 2018.

http://customercommons.org/intentcasting-base-schema-demo/


Discussion on Call

We had a wide ranging discussion, key points that are emerging for work going forward include:

To better define intentcasting we need to recognise that it is likely a broad category with then specific sub-sets. For example, sub-sets might be looked at as:

  • Considered/ significant purchases versus tactical/ in-significant purchases (significance/ scale of requirement)
  • Planned purchases versus purchases made in pressured situations (context of requirement)
  • Different stages in the requirement cycle (requests for information, requests for proposals) (stage of requirement)
  • Whether the purchase/ (uniqueness of requirement)

Next meetingAll

*** Next call 2020-05-22 10:30 am Eastern DAYLIGHT Time

https://www.gotomeet.me/KantaraGTM2/isi-wg-intentcasting

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