Password Management
The exciting news is that the Kantara Initiative IT tools are SSO deployed! We use a combination of Shibboleth through a SimpleSAMLphp gateway. All of our user accounts are registered and managed through specified Identiy Providers (IdPs). As the IDs and Passwords are stored with each Identity Provider we do not manage user account adminstration through confluence. IMPORTANT: To change or retrieve a lost password each user will need to login to the Identity Provider where their user account is registered. Current IdPs supported include ProtectNetwork, Kantara Initiative and OpenID*
* The OpenID Deployment is still in experimental phase as the harmonization around such a Multi-Protocol solution develops.
Logout
We are aware of a known issue regarding the Shibboleth extentions in use with Confluence:.
"Logout may not work properly. A workaround is to alter the logout page to indicate that the user must completely close the browser application to logout."
- source
IMPORTANT: To fully logout a user should quit their browser session fully.
We apologize for this inconvinence and wil continue to track the issue with the developers involved.
Chrome - No Support for Rich Text editing
The Chrome browser does not support the Rich-Text editing feature for updating wiki pages. This is a browser issue and not one that we can control. If you'd like to make wiki page editing easier we suggest that users make use of FireFox, Safari or Internet Explorer instead.
Move Tool not working
With some of our Confluence templates, the "move" tool is not working correctly. We will deploy new templates that will support the tool to move pages. In the interim there is an easy way to solve this issue: In the top menu where you see "Browse"...
Click "Browse" > "Pages"
Once you get to pages click "Tree"
Now you see a tree of all the pages in the space. You can drag and drop pages around from here