Information Sharing Work Group Teleconference

Date and Time

Tuesday April 30 : 4:30 pm PDT, 7:30pm EDT,
Wednesday May 1: 12:30 am UK, 9:30am JT, 11:30am NZDT

Please join my meeting via GoToMeeting

Join the conference call
- Skype: +99051000000481
- US Dial-In: +1-805-309-2350
- UK Dial-In: +44-20-3137-5285
- Conference ID: 178-2540
- GoToMeeting ID: 844-771-298

Attendees

Joe Andrieu
Lionel Klee

Apologies

Agenda

Attendance
Approval of Prior Minutes & Other Motions
Prior Action Item Review
Continuing Business
1. PII
2. NSTIC
3. Open Notice/Consent Commons (http://opennotice.org )
4. Label Redesign
5. Code base
New Business
Action Item Review

Minutes

1. Attendance

We noted that with 2 voting members in attendance, quorum was not met.

2. Motions

None

3. Prior Action Item Review

Joe: Incorporate the NE Moves / Coldwell Banker label into the demo
Joe: publish v.0.5 (sync with Demo)
Joe: Compile use cases into a single doc

4. Continuing Business

Label Redesign Survey

What will change behavior?

Is asking people the right way to find out? A/B testing?

Different Scenarios

Familiarity
1. They know and trust the company (The Data Recipient), at least for their current relationship, e.g., a Wells Fargo customer.
2. They don't
Purpose
1. Inherent value proposition of the online service
2. Marketing / promotions
Data Sources
1. Current page
2. Elsewhere

Pre-Questions

Awareness of sharing

When was the last time you shared data?
1. Credit card?
2. Search Queries?
3. Shipping address?
4. Facebook / Twitter status
5. Photos
When was the last time you refused
1. Why?
2. What could have changed your decision?
3. Would any of these have changed your decision
  1. Endorsement by a friend
  2. Reputation
  3. Assertions of good behavior
    1. no reselling, etc.
When do you regularly share information?
Who have you shared data with
What data
1. have you shared
2. are you willing to share
3. are you not willing to share

Questions

What do you look for when considering information sharing?

What questions do you ask when you are deciding about information sharing?

How do you know that the information is going to be used as expected?

Questions that individuals have for Data Recipients

Why do you want this now?

What will you use it for later?

How long do you keep it? (Why?)

Are you going to keep it?

[NOTE: The now question speaks to granularity]

Purpose for end user may be to verify expectations, just as much as questioning..

Maybe the data transmission details are icing on the cake?

Or at best "over the horizon" option... something to explore rather than something in the forefront.

Nutition Facts labels, there are MANY different details that could be show stoppers for different people (fat, sugar, peanuts, gluten, etc...)

What are the obvious show stoppers for the information sharing label?

Perhaps its in the data. Name, address, DOB, rather than what they do with it.

Hypothesis: the better aligned the data requested with the value offered, the more likely you'll get the data.

5. New Business

IIW next week

6. Action Items

Joe: Incorporate the NE Moves / Coldwell Banker label into the demo
Joe: publish v.0.5 (sync with Demo)
Joe: Compile use cases into a single doc
Joe: Follow up with Valeska O'Leary (Again)

Future To-Dos (so we don't lose them)

Joe: Create an examples section on website and give Iain access
Joe: publish v.0.5

7. Next Meeting

Probably not, due to IIW

60 minutes

Tuesday May 7 : 12:30 pm PDT, 3:30pm EDT, 8:30pm UK,
Wednesday May 8 : 4:30am JT, 7:30am NZT

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